Proceset will substantially boost your
customer service efficiency
One of three leading banks in Russia has already enjoyed the benefits of Proceset:
+30%
to the service speed
We found possible ways to speed up the processes
-13%
of errors in the process
We gathered objective data on the process standard compliance
Real effectiveness evaluation of the process improvement initiatives
We compared duration and quality of the process execution before and after implementing initiatives
Employees’ unnecessary actions within underlying systems
We discovered employees’ pointless actions in the bank software that were performed automatically
Find out how to generate similar results with Proceset
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Proceset features

1

Actual process execution analysis using Process Mining to identify bottlenecks and deviations within the process

2

Automated detection of operation execution alternatives using Process Discovery

3

Automated monitoring of as-is business operations execution

4

Preliminary data collection for Robotic Process Automation (RPA)

5

Setting norms for business operations

How can Proceset help you?

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